←Back to home

FOR USERS / MAINTENANCE

Maintenance and part service life

The service life of Rocket-H pellet burner parts depends heavily on correct maintenance. Below are indicative intervals based on our service experience, with answers to frequently asked questions.

Part service life

PartIndicative service life
01Ignition elementabout 4 years on average
02Parts exposed directly to the flameafter 20–30 t of pellets
03Fan6–10 years on average
04Pellet feed auger8–10 years

Intervals are based on Rocket-H service statistics. Actual service life depends on maintenance, pellet quality and the burner’s operating mode.

Frequently asked questions

How often does the ignition element need replacing in a Rocket-H burner?

According to Rocket-H service statistics, the ignition element is replaced on average once every 4 years, not every year. General pellet burner maintenance advice often quotes 1–3 heating seasons, but in a properly maintained Rocket-H burner the element usually lasts longer. Its service life is most affected by the maintenance routine and the cleanliness of the flue connector.

What affects the service life of burner parts the most?

The service life of all burner parts depends heavily on correct maintenance. The cleanliness of the flue connector is especially important: when the pipe from the boiler to the chimney clogs, draught deteriorates and the burner parts work under harsher conditions. A regularly checked and cleaned flue connector is the simplest way to extend part life.

How often should the flue connector be checked?

During the winter heating season we recommend checking the flue connector from the boiler twice, and cleaning it if ash or soot has built up.

When should parts exposed directly to the flame be replaced?

Parts exposed directly to the flame should be replaced after roughly 20–30 tonnes of burned pellets. This interval is easier to measure in tonnes than in years, because annual consumption differs from house to house.

How long does the Rocket-H burner fan last?

The Rocket-H burner fan lasts 6–10 years on average.

How long does the pellet feed auger last?

The Rocket-H pellet feed auger lasts 8–10 years.

Where can I buy spare parts or book maintenance?

Contact Rocket-H by phone at +371 29141352 or by email at info@rocket-h.com. Tell us the burner output and the symptoms, and we will help identify which part needs replacing.

Need a spare part or advice?

Call or write — we will help identify which part needs replacing.